1. Reply to an email at least a couple of days after you receive the email. Urgency in replying shows you have nothing else to do
2. While addressing him/her, make sure you spell the customer’s name wrong. It shows your nonchalant nature and works well to give you an upper hand.
3. CC the email to more than 10 people in your customer’s organization and add another 5 to yours. More people means more importance.
4. Make sure you use enough abbreviations like TTYL, BRB, GN. Prove that you like saving time.
5.Refer to another email as ‘the mail that I sent the other day’ without giving specifics. Your customer can not have the audacity to forget your earlier email
6. Spelling mistakes are fancy. Add in a decent number of them. They show how busy you are
7. Forget to write the ‘subject.’ Your email is important enough to be read as a whole.
8. Sign off with just your initials. Parting greetings may make you appear softer.
9. Attach a nice big file to the email. Help your customer relax while the email downloads.
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